My wife and I are nearing our one year anniversary and as a reference for Beach Ball Events I found it odd to see such a negative review about the company. Out of concern I contacted Beach Ball Events to notify them of the review and they told me their side of the story. The wedding consisted of only 25 total people with seating for 18 because 7 were in the wedding party. All the guests were seated on a front row, and able to see the events of the ceremony. The step-mother had taken the mother of the bride's seat and was at the end of the front row, closest to the bride; therefore forcing the mother of the bride to sit at the opposite end of the front row. Although the step-mother of the bride didn't attend the wedding rehersal the day before, she should have known not to take the mother of the bride's seat (don't you think that this was done on purpose?) . Once the director started the processional, she had no control over who sat where because of the length of the dock. The Marshes Light House dock not only sits over the water but is also over 250 feet long. If the director had tried to fix the situation at the time it had happened it would have been disruptive to the ceremony as she would have had to run down the lengthy dock.
I also found out a Beach Ball employee went out of her way to cater to the couples every need by tending/watching their children before the ceremony began and at the reception for no cost! (NO TIP EITHER!) Also the bride had been contacted three hours before the reception to suggest their porch dining be moved inside Mallards Marsh due to chilly weather. The bride said no. As soon as they intered the reception, they complained about the porch temperature and wanted everything moved inside after it was already set up. The staff then had to rush to move everything in. The photography department had also given them ample amounts of extra photos. After hearing all of the above I feel Beach Ball Events went above and beyond the call of duty to provide an amazing wedding for the couple, and I'm sorry to see that they would post such negative feedback. Shame on them-our wedding at Mallards Marsh last year was awesome!!
Johanna Lachine is the chef for Mallards Marsh and did an AMAZING job with all of our food, everything was served fresh and tasty!