The company split our time since we only needed rides to and from the venue. The driver showed up on time for pickup and asked what time to return. He showed up 30 minutes early and then insisted that if we didn't leave asap, he would leave us. We were forced to leave our own reception early!
For the most part he was very professional and we were pleased. Although he went over everybody's names and I gave him phonetic spelling but he still mispronounced them several times and he introduced the wedding party out of order.
These folks were super nice and helpful. We ordered all the flowers wholesale and a close friend assembled the bouquets/boutonnieres. They gave us tips on what to do. One kind of flower didn't arrive on time and they came after closing to deliver them to us. Unfortunately the flowers were not as sturdy/hardy/fresh as they'd claimed and we had to discard a great deal of them. They didn't hold up well though the night. Always order more than you need!
We got a deal with this photographer though our venue because he is a manager there. He was fully present on the day of the wedding, but otherwise he was a bit aloof. He said the photos would be ready 2 weeks after the wedding. 3 weeks after we had to contact him and got a password to our online hosting. He said our photo book that we ordered was almost finished and he'd get back to us quickly. It has now been 6 weeks and still do not have it. He does seem to be busy juggling 2 aspects of the business, but it feels pretty unprofessional.
These people are pretty incompetent. We had no problem registering, but immediately after wards we had problems. There were things on the registry we didn't scan, there were 30 items missing we did scan. They couldn't tell me when or if the problems would ever be fixed. We canceled everything with them except gift cards. we then went back with those to purchase 1 item we really wanted and within those 2 months it was no longer being carried by the stores.