Dealing with the staff was a nightmare. They raised their prices after giving me a pricelist with the original prices. They billed us for items that we didn't even include in our reception (beware! check your bills carefully! Upon my complaint they made excuses but did not apologize.) Way overpriced and I had gift bags made up for out of town guests who were staying at the hotel but the staff screwed up some deliveries. Also, they scheduled an event the night before my event which messed with my hope/plans to decorate some stuff the night before. The only pros was that the italian buffet was good food and the venue was beautiful.