Yes, they showed up and were on time but that's about it. I never recieved the contract in the mail so there were some problems. They charged 50 fuel charge that I didn't expect, they needed a credit card to scan right in front of church and our guests, I ordered the wedding package but didn't get anything that was included with it. When asked about it afterwards- he said that they were there. I have pictures and there was NO Just Married sign or NA champagne inside. I did not get what I paid for but the limo was impressive to look at at least.