It appears this salon has a new owner. She personally called to apologize for my previous experience and has gone above and beyond to make it up to me. I cannot speak to how well they do hair/makeup but I can say that the new owner has a real passion for her business and a great sense of customer service.
This salon is UNRELIABLE. They don't return phone calls/emails. On the day of my run-through for my wedding hair/makeup, they were closed at the time of my appointment. As of this date, they still have not returned my phone calls regarding their no-show. Heard through the grapevine that they were 'out partying' the night before. I would NOT recommend this salon to anyone!