Great follow-up with getting back to me on the phone and email. Great planning website. However, the DJ they sent to my wedding hardly used the playlist I asked for, nor used the timeline I created for him.
The florist was an hour late to the ceremony, making it there 15 prior to the start of the ceremony. My bouquet shape was wrong and the stem length was unattractive. The centerpieces at the reception were supposed to have blooming branches, but ended up just being twigs because the flowers on them had not bloomed yet.