BRIDES BEWARE!!! One star is TOO high of a rating.
If my husband and I had our wedding day to do over the ONLY thing we would change would be the photography. They were very helpful when it came time to take my deposit, after that I it was very difficulty to get any answers from the company. Leading up to the time of our wedding I always had to make contacts with my coordinator and had to wait several days for a reply, typically via email. I never received a phone call in response.
Worse than the service was our photographer. I honestly believe it was his first day as a photographer. He had over 2 hours to complete portraits and I still did not get half the pictures I wanted and I only had a wedding party of 6, including myself and my husband. The photographer had absolutely no innovative ideas and asked several times what exactly was I looking for, I eventually told him a photographer who knew how to do the job he was hired for and I did not see him again until after the ceremony, which there are only pictures of our backs for the ceremony. He missed critical parts of the ceremony as well as the reception.
After waiting over a month for pictures to be posted online, I was even more disappointed to discover that the photographer could not frame a shot. Every single shot was off center with exit signs, trash cans and bystanders in the background.
Creating the album was a hassle as well and again when I attempted to reach my consultant I never received a phone call in return to address my concerns. Now I have FINALLY received our album we are completely disappointed. Overall, we are completely disappointed with the entire experience. This is a really abridged version of the events, but I hope is that couples in the future will at least know how disappointed we are.