George Street offers unparalleled photographic talent and creativity, impeccable personalized customer service, and reasonable prices to fit every wedding budget. Unlike most studios, our couples receive a complete complimentary set of all digital negatives taken on your wedding day, printable in any size, one month after the wedding! We have studios in Chicago, Schaumburg and Naperville. Our experienced staff of photographers serve to capture each exceptional moment and detail of the most important day of your life. Each couple has the option to choose their photographer based on their style preferences. All photographers are specially trained in photojournalistic style and have a panache for artistic vision. George Street is dedicated to fulfilling customer satisfaction at the highest level, having worked with hundreds of happy couples over the years. Please come in for a presentation and discover what our many satisfied clients have experienced time and time again!
Reviews
Our photographer was execellent. And their prices are very competitive. But we ended up being not our first choice, or even our second choice in photographer. The day before the wedding we were informed of a change in photographer (3rd). We were lucky that we loved her and we love our pictures as well.
BEWARE!! These people are extremely unprofessional. I never even got past the negotiation point with them. I was concerned that you get what you pay for with them - and unfortunately it applies in this case.
First off - let me premise- I AM NOT a Bridezilla - more of a BrideCHILLA. I am the a sweet ,easy going person. so for me to actually sit and write this - says a lot about the negative vibe of this company.
They offer "promotions" and "discounts" that they say only apply til the end of the month, however they roll over to the next month. So they say that to get you to sign right away - take the time to research and READ the fine print!!!
Each time I was in contact with them another surprise popped up - "oh we can't do that, or offer that...because your wedding falls on a holiday" - when they had the wedding date from day 1.
I tried to give them the benefit of the doubt - but then we got the contract- it only protects them and does NOT guarantee services on their part. You are expected to pay half the balance right away - and the the remainder 2 weeks before - BEFORE services are actually rendered. There is no guarantee that they will shoot your wedding or provide you with any pictures. At least not in the fine print. When I asked Dan about it changing the contract to guarantee services and protect the customer - he said No, they won't change it. They could only promise that they will show up and provide the pictures, otherwise it could "hurt their reputation."
They also DO NOT release the negatives for at LEAST 6 months after your wedding- unless you purchase $900 of prints or albums. I was passed around from Dan, to Michelle and back and forth. I rarely received phone calls - only impersonal emails. I only spoke with them when I CALLED them.
On top of all that - they send over multiple conflicting contracts. All with different pricing. Some had initial pages with an old expired price from September - but expected me to sign a contract with 2 different prices.??? When I brought up the issue - they said it was a mistake and old pricing and to ignore it. that I was expected to pay the higher price (ok???). So when I questioned them on that - they told me basically to "F" off and go find a new photographer. I immediately - again I was the one who placed the phone call- called Dan and he stood by his decision to not work with me. he made up some bogus story about how that I am not happy with them and their dates are filling up. I said they already had a signed contract from us confirming the date. and He said that it doesn't matter because they never got my down payment. I said I would like to speak with the owner and he connected me with some guy named Tim. I am sure he was just the janitor over there because, on the Secretary of State Website - it says it is owned by a person name Michael.
Tim heard me out - and my frustration with Dan's behavior, and how he is just dismissing me and leaving me high and dry without a Photographer for my wedding. He said he wanted to "hear the staff's side of the story" and call me back - when I asked him "isn't the customer always right?" he answered: "Well, you are not a customer yet!" WHAT????
I spoke with my fiance about it , and he was like - if they are acting like this now .... how can we trust them? why would we even want to do business with them?? And they are expecting us to pay in full before they even show up to photograph the wedding?
So when I received a call back from "Tim the owner" he basically told me that he is taking the side of his sales rep and turning me away as a customer. Talk about ruining their reputation. They are doing that before they even get any payment!
I am surprised that WGN has agreed to attach their name to George Street. They are a NIGHTMARE!!
We have decided to have a personal friend flown in and put him in a hotel - in exchange for the photography, negatives, prints and albums. Take everyone above's advise - stay away!
you get what you pay for - pay a bit more or use a friend and get exactly what you want! you don't want to be left high and dry without a photographer on your wedding day!
The entire planning process with GSPV was pretty smooth. The people in the Chicago office are really friendly, and Jennifer, our photographer was great. We just got our photos back, and they turned out amazingly! I would definitely recommend GSPV. I think that they have a great service for the price.
I was very impressed with the level of service this large photo and video company provided. They offer a nice package for very reasonable prices. I was very happy with my photographer Gary. He has a ton of experience and my wedding pictures turned out awesome. Gary recommended our 2nd trolley stop and it was so good I allowed him to pick the remaining destinations. He suggested places I would have never thought of and now I have amazing wedding pictures. I don’t have my wedding video back but I’m sure they will not disappoint.
I was very impressed with the level of service this large photo and video company provided. They offer a nice package for very reasonable prices. I was very happy with my photographer Gary. He has a ton of experience and my wedding pictures turned out awesome. Gary recommended our 2nd trolley stop and it was so good I allowed him to pick the remaining destinations. He suggested places I would have never thought of and now I have amazing wedding pictures. I don’t have my wedding video back but I’m sure they will not disappoint.
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