Reviews
I really wish I had went with a different vendor. This was a Destination Wedding. I live in Louisiana. I picked Bake My Day because of the great reviews. I made a special trip to Destin to meet Heidi 6 months before my wedding. I'm still string to figure out what happen last week for my wedding. My Wedding was moved to Panama City Beach due to a change of venue in Destin. When I called Heidi 2 weeks after giving her a deposit she said it was no problem. I was told someone could meet me halfway with the cake. I had ordered a Wedding Cake and a chocolate Cheesecake for my husband. About 3 weeks before my wedding I called Heidi to check in and tell her I was having fewer guest. I didn't know if needed to make my cake smaller. She tells me to get rid of my husbands cheesecakes because she said it was too hot and her last few cakes hadn't done real well in the heat. I told her ok for the cheesecake but he still wanted something chocolate.
We then changed one top cake to chocolate filling. I was then also told she had gotten another wedding and she couldn't have someone meet me half way. No Problem. On July 15 I had a friend drive from Panama City to Destin to get the cake. When the cake got to the reception room where my soon to be husband was setting up, he calls me. It's NOT MY CAKE! I called Heidi crying due to the fact my wedding was about to start in 2 hours. The cake was decorated wrong, it had no beach chairs for the top of the cake or little fence boards that went on certain sections on the cake. The icing also looked like cool whip. Not the icing we had at the cake tasting. When I called Heidi she said she had another Wedding and she was sorry. She would give me a nice refund but there was NOTHING she could do. She promised it was my cake and it was decorated wrong. I told her I wanted my cake. She said she was sorry and hung up. There was nothing we could do. We were stuck with the cake. Ok.. cake cutting time. We cut the cake and guess what? No chocolate on the top filling of cake and the bottom cake that was suppose to be almond....NOTHING. It tasted like a cake that had been taken out the freezer and thrown together. The icing broke off the cake as the cake cutter cut it. She looked at me and said this is just awful.
On the following Tuesday we drove to Destin. I returned the cake board to get my 30.00 deposit and I wanted a full refund for the cake. I also brought the not eaten cake with me. I was told by FiFi that works
there that Heidi was not there and for me to come back in a hour. About 30 mins later Fifi calls and said that Heidi was sick and had to go home for the day and would call me the next day. Heidi knew we where on our way back to Louisiana. She was avoiding me. My husband said well we dropped off the cake bored we need our 30.00 or something saying we returned it. So, we drive back. Guess who's car is there??? When they saw my husband walk up some one ran and locked the door. He knocked on the door and FiFi still claimed she wasn't there.
Let me also say Heidi's cell phone and planner was on the counter. We still have yet to hear from her. We paid Heidi $480.00 for a cake that was wrong and tasted awful. If you do choose this awful vendor please pray they don't get a Wedding that is bigger than yours.
I really wish I had went with a different vendor. This was a Destination Wedding. I live in Louisiana. I picked Bake My Day because of the great reviews. I made a special trip to Destin to meet Heidi 6 months before my wedding. I'm still string to figure out what happen last week for my wedding. My Wedding was moved to Panama City Beach due to a change of venue in Destin. When I called Heidi 2 weeks after giving her a deposit she said it was no problem. I was told someone could meet me halfway with the cake. I had ordered a Wedding Cake and a chocolate Cheesecake for my husband. About 3 weeks before my wedding I called Heidi to check in and tell her I was having fewer guest. I didn't know if needed to make my cake smaller. She tells me to get rid of my husbands cheesecakes because she said it was too hot and her last few cakes hadn't done real well in the heat. I told her ok for the cheesecake but he still wanted something chocolate.
We then changed one top cake to chocolate filling. I was then also told she had gotten another wedding and she couldn't have someone meet me half way. No Problem. On July 15 I had a friend drive from Panama City to Destin to get the cake. When the cake got to the reception room where my soon to be husband was setting up, he calls me. It's NOT MY CAKE! I called Heidi crying due to the fact my wedding was about to start in 2 hours. The cake was decorated wrong, it had no beach chairs for the top of the cake or little fence boards that went on certain sections on the cake. The icing also looked like cool whip. Not the icing we had at the cake tasting. When I called Heidi she said she had another Wedding and she was sorry. She would give me a nice refund but there was NOTHING she could do. She promised it was my cake and it was decorated wrong. I told her I wanted my cake. She said she was sorry and hung up. There was nothing we could do. We were stuck with the cake. Ok.. cake cutting time. We cut the cake and guess what? No chocolate on the top filling of cake and the bottom cake that was suppose to be almond....NOTHING. It tasted like a cake that had been taken out the freezer and thrown together. The icing broke off the cake as the cake cutter cut it. She looked at me and said this is just awful.
On the following Tuesday we drove to Destin. I returned the cake board to get my 30.00 deposit and I wanted a full refund for the cake. I also brought the not eaten cake with me. I was told by FiFi that works
there that Heidi was not there and for me to come back in a hour. About 30 mins later Fifi calls and said that Heidi was sick and had to go home for the day and would call me the next day. Heidi knew we where on our way back to Louisiana. She was avoiding me. My husband said well we dropped off the cake bored we need our 30.00 or something saying we returned it. So, we drive back. Guess who's car is there??? When they saw my husband walk up some one ran and locked the door. He knocked on the door and FiFi still claimed she wasn't there.
Let me also say Heidi's cell phone and planner was on the counter. We still have yet to hear from her. We paid Heidi $480.00 for a cake that was wrong and tasted awful. If you do choose this awful vendor please pray they don't get a Wedding that is bigger than yours.
My mom and I loved Heidi's cake so much, we did everything short of licking the plate clean at our tasting. I don't know how she makes her cake so spongy and light and her fillings so flavorful. When she asked how many guests were were having (approx. 25) and said that the three tier cake I'd asked for would serve over 60 people, I had NO doubt that it would be eaten. Jason and I had a small tier to bring home and freeze for next year (though truth be told, half of it was devoured on our car ride home). I'm very particular and detail oriented, and I know what I want. I wanted to use mostly buttercream with minimal fondant since most people just peel off the fondant anyway and don't eat it. Fondant usually looks more flawless than buttercream, but it is possible to smooth buttercream and Heidi did a wonderful job. She warned me that there may be bubbles in some of the piping, but I honestly didn't notice them if there were any. Our cake looked almost identical to the picture I showed her. We settled on genoise cake with chocolate ganache and vanilla creme patisierre filling on the bottom layer and creamy coconut custard in the top two layers, and I think everyone tried both flavors (I think the coconut filling was the fave among our guests). Heidi has an adorable little bakery at 511 A Harbor Blvd, Destin, FL 32541. Stop by for a treat or contact Heidi for your next event!
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