Chateau Crystale Ballroom

I was pleased with the way the hall looked but very unhappy with them not keeping their end of the contract. I had special guests who were supposed to sit at reserved tables and there a lot of extra people who showed up. The original setup was for the head table and the special guests to be sat at 5 reserved tables. Well they did not reserve the five tables and my special guests ended up taking over half of the seats at the head table. So some of my wedding party had no where to sit. I was furious and I am still waiting for the manager to get back with me on that issue, he is avoiding my calls. I was also told by my guests that some of the servers and staff were rude. I would not recommend this place because I feel that should not have been something that went wrong out of all things, especially considering the money we spent for their service. I aslo feel that the manager should have at least contacted me even if the reception is over.