Reviews
We used two different locations - one at Tempe Marketplace and one at Fiesta Mall. While I was very happy with the way the tuxes looked (the apple red was the perfect color), I do not recommend using Men's Wearhouse. They are way, way overpriced! You could buy a suit or two for the price of renting one. Also, my husband told me that the shoes were extremely uncomfortable. We found a more comfortable pair at Wal-Mart. Shop somewhere else & save your money.
I think that Men's Wearhouse is a pretty common tux rental location. They did a great job and we got exactly what we wanted from them. The only problem was that we tried to purchase Chuck Taylors through them for our groomsmen to wear in the ceremony but when we placed the order they said they no longer carried them in the color we wanted. It turned out to be a pain and not really their fault since Converse had discontinued the color.
Very easy, especially if your groomsmen are spread across multiple cities or states. They have a large selection of tuxes and lots of options, plus a large selection of colors. The best part is that if you have 5 or more rentals, either the groom's tux is free or he gets a voucher for $400 towards a suit.
We worked with the shop in Glendal, near Bayshore, and everyone was very friendly and very helpful.
The Men's Wearhouse in Douglasville is difficult to work with unless you want the classic wedding tuxedo. If you want your bridesmaids to wear a complementary color like red and your guys wear green, which looks good for a Christmas wedding...they will give you heck about how much you are going to regret not having everything match. I don't regret anything about our colors and I'm glad our wedding was unique. Anyhow, some of the tuxes were also too short in the pants, too tight in the jacket. I thought Men's Wearhouse would be easy to work with, but I wish I had used another tuxedo rental instead.
They did a great job the tuxes looked awesome even though a few of the guys did have to get alterations a few days before. My only problem with them is they never told us the price of the tuxes while we were picking them out. I guess this was partially our problem but it would have been nice for them to tell us then.
We had a good experience with Mens Warehouse. We did their rent 5 tuxedos, get a free suit offer. Also, a month after we booked with them, we got a coupon in the mail for a free plane ticket. I called their customer service & they honored it even though we had already booked our tuxedo rentals with them. Good customer service.
We went to multiple locations. Everyone was nice, but no one was able to give us all of the information we needed. Multiple people failed to ask the right questions and clarify details. Their records were not only wrong about the date of the wedding(until less than a month before the wedding, after we corrected them many times), they were also wrong about who had already gone in and paid. The week of the wedding, we found out that everything was currently being shipped to Austin instead of San Antonio, so we had to drive there 2 days before the wedding. They weren't clear about the groom having to come back in to get measured. After completely inconveniencing us with all of this, they wanted to charge us an extra late fee for not coming in sooner to get measured. I complained and at least they waived it. I would never go to any Men's Warehouse again. This is one bureaucracy that is too big for it's own good.
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