Wheatfields Bakery

We had booked the sunroom at Wheatfields about six months in advance, and my mother-in-law talked to them several times up until the wedding about food, liquor, being able to decorate the room, etc. But when we arrived at 7pm for dinner, they had seated other patrons in the room we had reserved. It turned out I had a voicemail on my phone from 5:55pm (when we were already in the wedding rehearsal), asking whether we planned to keep our appointment for 6:00. Even if we had scheduled for 6pm (which we didn't, we scheduled for 7pm), why would they call to confirm at 5:55 the day of the event??? It was incredibly frustrating and my mother-in-law was devastated that the event she had worked so hard to plan had been forgotten. To the servers' credit, they worked very hard to get the room set up for us (although they had to kick out the poor customers who had already been seated in there!), and the food was very good. But the shocking thing about it all is that they were unwilling to offer any kind of a discount to my mother-in-law, who paid for the meal, even though we had guests standing out in the restaurant for 20 minutes while they reset the room for us and even though all of the specifications she had laid out were completely forgotten. She contacted the owner, Ron Popp, about a week later to express her frustration, and he basically blew off her complaints and offered NOTHING in compensation--after this major problem, she still had to pay full price!!! The servers at Wheatfields did everything they could to make things right, but no one was held responsible for the error in scheduling that threw off our dinner. Although I have always enjoyed the food at Wheatfields, I am too angry to go back after this episode.