Illini Taxi

We booked the limousine service several months in advance. We planned to use the service for the wedding party and then also as a shuttle service after the wedding for guests. We spoke with the owner when making the original reservations. He confirmed our reservation and told us to call back 3 weeks before the wedding to finalize all of the details. When we did, they said they had no record of our reservation and were actually booked for a different wedding that day. While trying to work out the confusion, the owner was very rude, very unprofessional and told us he did not care if we chose to use his business or not. Before the conversation was over, he ended up hanging up the phone on us. We were very disappointed with our experience with IlliniTaxi and decided we did not want to use any of the company's services. We ended up not having a limo for the wedding day, which we thought was a better option than giving this company our business.