Elite Chicago Limo

Poor service & wrong car

So we are told by elite that if we want the 300M limo we can't have it in white, and it's a wedding and I want white, so we opt for the towncar instead. On my wedding day, the guy that shows up is in a black town car. Not a great way to start off...also, we were told it was a 10-person, and we had 6 adult women and 4 small children (ages 8, 7, 5 and 2) and we barely fit. The driver was not rude, but not nice in any way. Barely spoke, and the only upside was that he put on some cartoons in the back for us when some of the flower girls were restless. Not a big deal on all this since it was just for the ride to the church and then to the hall, but still alot to spend for subpar service and not getting the right vehicle. Lastly, due to some traffic, we went over our time, and the guy lowered the window as my new husband and I were in the back about 20 min after being married and said we would have to pay more and asked us how we were going to pay for it. Just seemed very classless to do that right then (and since they already had our credit card on file!!!).