Marilee's Bridal

There may be a dress for you here (just like any other shop), but the customer service is HORRIBLE here. I went to try on dresses alone not thinking I was going to purchase. I went to their off the rack dresses and the consultant told me I should not purchase a dress more then 3 sizes bigger. As the consultant and I were browsing the dress rack I thought she went to the size 8 rack and pulled a dress, I am a size 2 so that is the largest I could try on. The dress didn't have a size and the consultant clipped me in too fast so I couldn't see how large it was on me. I left with the dress in hand for less then half price. When I got home I read the sheet of paper with the dress info and found out the dress was in fact a size 12 (my mistake I should have confirmed, BUT her job was to get me a size that could be taken in). I tried to take the dress back, at first the owner of the shop, Marilee, said I could order the dress in my size at full price. I came in the next week, and she started YELLING at me that I should have known the dress was discontinued, and that I purchased the dress and no refunds are granted. She brought in her alterations and after they gave me a quote of $300, the owner started telling the seamstress that she should do more elaborate alterations. she said "it's going to cost more money but this is the way I want it to look"!!!! I tried again to swiitch out the dress and then she started telling me how this will be held up in court as I knew there will be no refunds. I LEFT! Now I am trying to sell online. Most businesses should know that sometimes to get more business you have to actually SERVE the customer!!!! The owner was a JERK!!!!

HUGE DISAPPOINTMENT!!!! Mary, the owner, was not nice to us at all. She argued with myself and my two bridesmaids over their dresses. They came in wrong and she put up a fight saying that it is not their responsibility! WRONG - it is your responsibility.

I woudl NOT recommend shopping for anything at Marilee's Bridal.

Terrible Customer Service!!

my dress was under 500 dollars and just perfect. Mary even through in the hand beaded sleeves and steaming for free, and she stored my dress until the wedding day.