Mirror Image Studios

Personalized Wedding Cake Tops, including skin tones, hair, eye, flower, attire, facial hair, bald g...

P.O. Box 280

Personalized Wedding Cake Tops, including skin tones, hair, eye, flower, attire, facial hair, bald grooms, Custom uniforms including fire fighters, all branches of the military, army, navy, air force, marine, coast guard, police, delivery persons, camoflauge, occupations, doctor, nurse, etc., hobbies and interests, golf, tennis, hockey, etc., strapless gowns, gown replication, combined themes, and much more.

Reviews


My fiance and I ordered a cake topper from Mirror Image Studios to have an heirloom item. When it arrived it looked fine. I'm sure there are better and I'm sure there are worse. Inside was what looked like a nice note from the owners, wishing me well and asking me to read a story. Turns out it was proselytizing about their religion. I'm of a different one and it was inappropriate for them to insert religion into my purchase of an heirloom -- after it had already been purchased. It tarnishes my enjoyment of the cake topper. There is a time and a place for everything. They would have served as better ambassadors if they focused on good deeds rather than inappropriate messages.


Disaster! I was recommended this company by another place that did custom cake toppers. This company is a complete disaster. I ordered my topper from the on the 8th of April and still haven't received it. I have heard every excuse from them, as well. They told me they were busy doing bridal shows, so my topper would be late. They assumed that didn't matter because my wedding was in April. Regardless of when I called, my topper was ready to be shipped, then another week would pass. Liars! Finally, I received an email saying that my topper had been mailed on May 31st after I threatened to dispute the transaction. I emailed back because I thought to myself, "Hmmm.. Is UPS open on Memorial Day?" I told them I was tired of the lies and filing a dispute. They emailed me back saying they "intercepted" my package with no info on a refund or what their cancellation procedures are. I hope someone puts them out of business. Deal with them at your own risk.


Mirror Image Studio was a great find; someone posted their sporty cake topper, which is what I was looking for, and after viewing the website, I was hooked. We were able to customize the look of the toppers, so everything from our skin tones to hair color looked very much like us. I was even able to personalize the look of the dress and tux, and add accessories. Love it and we got kudos for having something different. And the order was fulfilled and completed fairly quickly. I’d highly recommend.


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