Express Bus Services

My personal feeling is that many companies want to charge more for weddings than should be the case. Be that as it may, I needed one way transport only, which was less than 40 minutes of work and while this was the best I could find that didn’t break the budget.

After several confirmations and making a note that the driver needed to be on time the day of, and having a contract with both the pick-up and drop-off locations, the driver was late the day of - she got lost (hello, map out your trip ahead of time). She was also erratic on the roads and then she initially took my guests to the wrong spot. After chastising them for not having the exact info on hand, once provided, she instead left them on the bus as she went to speak to some random person on the street - who btw wasn't helpful. One of my guests, having had enough, took the reigns and told her what turns to take to get them to the destination. They were late but I'm happy they got there to enjoy a good portion of the cocktail hour, and did so in one piece.

I did contact the company and a week later – nothing. Doesn't surprise me, they were paid and simply could care less that consumers now have to worry that they may or may not get someone to show up on time (especially if time is of the essence). This is why I have a problem with vendors that put the tip in the price, because she certainly would have gotten a small one (if she got any) after her incompetent service. Word to the wise - I'd skip Express Bus Services and pay a little more for competence and reliability.