Bridal Elegance

I got my wedding dress at Bridal Elegance and was pretty happy with their service. They do have a lot of employees, so I think your experience depends on who helps you. I went in once to look at and try on some dresses without an appointment and they were able to accommodate me. They wrote everything down so that when I returned I could look at the dresses I liked. When I went in a second time with my bridesmaids I set up an appointment. They didn't start pulling the dresses until we got there and we ended up having to wait for close to a half an hour. This was frustrating because we were in a little bit of a time crunch. Since they knew we were coming, they should have had the dresses pulled when we got there. That day the manager helped us and she was great. She was very knowledgable and we had a good experience. I do wish they had a tailor on site, but they did steam my dress a couple days before the wedding for just $10, which I thought was very reasonable.

Terrible service. Absolutely no help and samples were size 4 (we later found out there was a plus size section that we were not informed about). They cut labels out so nobody knows who made it or what fabrics were used. No discontinued sales (sample dresses were full price!). Extremely pretentious. Awful.