The Comus Inn

What a stunning view and a beautiful venue...it is too bad that what is inside this building completely ruins everything. To begin, the on site coordinator, Cheryl, was wonderful...all the way up until I gave her my deposit money. Then she was IMPOSSIBLE to get in touch with, and waited until about a week before my wedding to tell me that 200 people was a tight squeeze (when she knew from the beginning this was my approx guest number) and we would have to take tables away to make room for the dance floor after dinner (which they did, RUDELY, and while people were still eating...including the table my in laws and grandparents were sitting at!, she also failed to inform me that the music needs to be turned down at 9:00 (which, since our ceremony was at 6 PM, was about the time the dancing started). I was also told we had the venue until midnight, and we were cut short and kicked out (literally) at 11:30. It was an abrubt ending to the evening. They also went $4k over budget for the bar limit, and unless you want Cheryl following you around ALL night (I'm sorry but that is what my bridesmaids and maids of honor are for, the bride shouldn't have to worry about all of this stuff during her ceremony and reception) bothering me about every little thing she could think of. I was also told the head table sat 24 people on each side, and I submitted my seating chart SEVERAL times to her (she lost it twice), and it was approved. While I was getting ready for the ceremony, Cheryl comes in to tell me that my seating charts were ALL wrong and only seat 16 on each side and that I must re do everything. Literally this was about an hour before I walked down the aisle. I was a relatively calm bride, but right before I walked down the aisle I got very nervous and wanted to smoke a cigarette (and had time, it was 5:48 and the ceremony was set to start at 6:00) and Cheryl REFUSED to let me. Finally I told her that I was paying thousands of dollars (over $10k to be exact) and I really just needed one cigarette, she let me puff on it a few times and pretty much forced me to put it out saying I was being inconsiderate and the guests were waiting...then the continued to hand me glasses of champagne instead, which was also frustrating. I didn't want to get drunk, I wanted to smoke a cigarette. There were also problems with the wait staff, the bartenders were changing the tips on the credit card slips. Over all the venue was so stunning and beautiful that it was hard for me to say I regret having my wedding there, but it was almost a disaster from start to finish because of the staff at the Comus Inn. After I called to complain (the main complaint being they went $4k over budget on the bar and the fact that my husband's family had their food taken from them, as well as their table and chairs leaving them with no choice but to stand RIGHT next to the speakers...this was also a mistake as they were supposed to be right next to the head table). They apologized and said they would said us a certificate for complimentary dinners for teh entire family (mind you, this was a table of 8 people who were unable to finish their meal). We received a VERY condescending apology from Cheryl, along with a "certificate" for dinner for 4. We used it for their delicious brunch, and it didn't even cover all four of us. It pretty much covered 2 1/2 meals. It was sort of a slap in the face. In addition to all of this, the Comus Inn lost my personalized champagne glasses, and the shipping label to send the linens back (so I had to pay 70$ for a new label to have them over nighted). If I could do it over, I'd stay as far away from the Comus Inn as possible and have not been back to visit since (even though we live right on Comus Road and used to frequent the restaurant regularly). Please, beware of all of these issues if you decide to have your wedding there...and I recommend having your own planner or someone else to deal with Cheryl...she is just awful as soon as she has her money and commission.