Reviews
Big "whoops" with this one. Their name certainly did not lend anything to their performance, that's for sure - in fact, when it came down to making sure the key moments of the evening ran smoothly (i.e. Bride/Groom entrance song, Father/Daughter dance, Mother/Son dance), the DJ hadn't even previewed the music during set up to ensure the songs played properly... so if you haven't guessed it yet, that's right... all of those songs were somehow messed up - either cut short, or skipped. Unbelievably disappointing. It should be noted as well that the particular DJ that was hired for our function (Rob) took about 20 smoke breaks and could not be found during several points of the evening by our Emcee, who was trying to keep the night flowing well. Overall - I rated them quite poorly on their own CS survey. As a consolation, however, upon providing all of the unnerving details of the evening to our Event Coordinator (who was in fact quite professional and nice!), he offered us back 50% of the cost of what we paid to have them DJ at our reception. He took the time to listen to our concerns and dealt with the issues directly (i.e. with the DJ). So ultimately, this may have been a "one-off" experience, but it was certainly enough for me to not recommend them to anyone else in the future.
Just wanted to add these comments from Flashpoint Productions DJ service follow up sheet regarding the performance of our DJ at our Wedding. Both my wife and I wanted to send some extra congratulations, thanks and appreciation to your company. The services provided by your staff was excellent. We had comments from many of our guests about how great the music selection was! Not only was the choice of dinner music perfect, but your DJ was able to select music that kept all ages and international guests happy. Great Job! Our recommendations all the way around!"
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