Anna's Flowers

Annas Flowers is a full service florist for events and weddings specializing in lush, fabulous arran...

Annas Flowers is a full service florist for events and weddings specializing in lush, fabulous arrangements.

We are studio based in the Mill Creek, WA area and are happy to provide a free consultation by appointment.

Reviews


This was our one and only wedding disappointment. We hired Anna after interviewing several florists and thought she would be a great fit for our wedding. She totally understood my vision, and even did a mock up of the centerpieces a few months before. Her communication via email was prompt, and she seemed like she was very excited for our wedding. We thought we were her only wedding that weekend which is what she told us in an email the week before the wedding, and expected for the $4200 our flowers cost. They were very important to us and we had items like gardenias, orchids, and peonies which were costly, but worth it since we really wanted our flowers to be beautiful. We later found out she had also agreed to do another wedding the same day which was extremely disappointing and likely related to the significant issues we had.

On the day of the wedding, she was 45 minutes late for setup. This would not have been a problem had she not volunteered to order some candelabras, pillars, and crystals from Rented Elegance as stands for her flowers. We had planned to have Rented Elegance just deliver and setup but she offered to place the order so we could have a discount. Since she was late and she said she didn't realize how much she had to set up, and she stated that Rented Elegance just "dumped" their items and forced them to spend more on the setup of that stuff than expected. (However, parties at Rented Elegance and our venue said that the Rented Elegance staff actually waited for her to show her how to do the setup, and even did some of it before she finally arrived). Either way, the flowers REALLY suffered.

Our centerpieces were over $100 each and were supposed to have a base of hydrangea with roses, peonies, some dendrobium orchids, and hanging amaranthus. Well, the hanging amaranthus and orchids were on 1 freaking table, and half of the other centerpieces looked like they were just the cheap hydrangeas and nothing more. We have photos from the mock up and the centerpieces are clearly lacking on the day of the wedding compared to the mock up. On top of it, when she had to leave abruptly to go do another setup, she and her crew left buckets of water and flower stems on the dance floor that the Sahalee staff and my bridesmaids were left to clean up. And if that was not bad enough, she forgot the arrangements for the cocktail tables, only gave us 10 of the expected 14 bouts which caused us to have to use corsages (which were also supposed to be for the wrist per verbal discussion at the mock up, but were not made that way) as bouts, and our grandmothers, and the Officiant went without flowers. We have a photo of the box of bouts and there are clearly 5 gardenia bouts and 4-5 dendrobium orchid bouts, but neither of the 2 orchid bouts for the grandfathers, and no extras. It was really sad on my wedding day to tell my 2 grandmothers they would not get to wear their corsages because the florist did not supply the proper number. She also forgot to bring another arrangement that was supposed to be at the entry of our venue.

Honestly, I really liked Anna and these mistakes did not really affect me on the big day but as I look at the pictures, I am bummed. We corresponded via email so I could ask her about these problems and her response was to blame the Sahalee staff, Rented Elegance, and take NO responsibility. We asked for a refund check and she said she would send it for the cocktail arrangements only, but that was 4 weeks ago and we have heard nothing.

The only reason she did not get one star from me was because I loved my bouquet and the bridesmaid’s bouquets, and the gardenias were incredible. Many people from the photos would never know that anything went wrong, but especially the issues with setup, missing items, and the lack of professionalism in taking responsibility after the fact was most frustrating.


To write a review, you must login first.

Location


Manager