Due to unavailability with other artists, I decide to contact Rachel on craigslist. I booked her for a trial and signed a contract listing services and 50% deposit before she was willing to do the work. I was really looking forward to working with her after viewing her portfolio. On the day of the trial, she was late and did not appear friendly until we start talking. In the end, I was not thrilled with the make-up. I loved the hair but the make-up could have been a lot better. She made some adjustments to my face chart and eye palette. At the end of the trial, I was satisfied. I told her to email the trial shot. I never got it. On the day of the wedding, she arrived a half hour late to my place. Myself and my BM's were waiting on her for our hair & make up. She brought along an assistant who didn't do any make-up or hair. All of my BM got their hair & make-up done approx. 15-20 mins. each. They all end up re-doing their eye make-up since the eyeliner was was heavily rimmed. I was expecting her to use a top quality mascara compared to Maybelline. She curled my hair halfway and forgot the hairstyle. When she was done with my hair, the curls were pinned the wrong way and loose than the trial. My eye shadow was extremely bright since she kept sweeping my lids. My fake eyelashes had dried up glue sticking on the tips. We were running late so I didn't get a chance to tell her to fix it. She did a quick touch of foundation on FH and all GM before the ceremony. And a quick touch-up on my lip gloss after the ceremony. The whole four hours booked touch-ups, she only sat at the cocktail hour and had a quick bite. It was not until before the reception that she hurriedly rush to do my touch up and hair so she can jet out of there. She forgot about my BM's and I had to stop her to have their hair & make-up re-touched. My hair should have been re-curled but she scrunched it up and pinned it. My curls end up looking flat and non-existent the whole evening. Not wasting any minute, she quickly assured me to twirl my curls with hair pins if it falls off. When I got my wedding proofs, I realized, I should had definitely booked with a professional artist at a salon. Overall, I felt she's too young and impatient for bridal work. She's more suitable for fashion shows since there's no time constraint.

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