Cater our Wedding

Heidi with Cater our Wedding, i.e., Houlihan's was wonderful to work with and for the most part prompt on getting back to my questions/concerns. I saw her through 2 pregnancies, and it wasn't until the few months leading up to the wedding that she became over booked, and needing to take more time to rest with her second pregnancy (I can totally understand that). With that being said we had some miss-communications about the linen and chair rental company she uses, and asked me to use them as well.... Long story short (weeks before my wedding) I find out that the chairs we were set to rent were plastic and not the white wooden chairs I wanted. They didn't even offer those at that company. I also had a difficult time meeting with her to choose linen colors. I ended up having to go to another company spur of the moment; just two and a half weeks before the wedding to rent all my linens, chairs, and cocktail tables... what a mess. I also had a tomato recall during the last weeks of planning and had to change my menu around.... only to find out just days before that it was lifted and we could go back to the normal food. The food was awesome... I can't lie, and the staff put some appetizers away for us so we could try them all... of course the hot stuffed mushrooms were cold by the time we got to it... along with most of our food. The staff would simply drop off our food even if we weren't at the table... so it would sit and get cold. I specifically told "our" server that we were going outside to take more pictures and to not bring our soup to our table until we were back... well when we got back our soup was waiting for us at the table... oh-well! I also had a little issue that occurred during the dancing portion of the reception. After my father/daughter dance I used my grandmother's hankie and place it on the table... well the staff took the hanky from the table... I was frantic! My grandmother has been long gone and it's a very precious item I have to remember her. Luckily my DOC worked with them diligently and they were able to recover it by the end of the evening! wooh! I also heard that they ran out of pasta at some point... and then replenished it 5-10 minutes afterwards... I do recommend them because we had great food, and everyone couldn't stop raving about it. They were also able to customize our menu and I was able to negotiate $5 off per person... which practically made the cocktail hour free! :) They also just passed the different flavors of the cake per table… they never asked which flavor each of the guest wanted… make sure you specify that in your directions/contracts. I didn’t and wish I would have!