A Moment To Remember did a great job with our wedding video. We had heard horror stories of how the videographers are like paparazzi... This was not an issue with them. They very professional and they got wonderful video to recap our day. After getting back the edited version, my husband wanted some extra footage of him dancing with his sister (not added to the video but just to have) and they were more then happy to send it to us.
We used the trolley to transport the wedding party from the ceremony site to the reception site (walking distance but the trolley was fun) and we then used them at the end of the evening to transport our guests and any vendors who needed back to their vehicles. Since parking is so limited in St. Augustine and their cars could be blocks away having the trolley was great. They did about 4 trips back and forth and took our guests wherever they needed to go. They even took my Uncle and his family back to there hotel which was about a mile and a half away. I recommend doing something similar for your guests. Renting for an hour is quite cheap in the grand scheme of things.
When originally going to Alfred Angelo, I told the sales lady what I was looking for and she gave me anything but. I was so annoyed they we left the store and looked other places. Then I found a few dresses I loved on the website so I decided to go back and give it another try. I worked with a lady named Tina (who was promoted to manager by the time my dress was in). She was wonderful and helped me find "The One". I decided to get my bridesmaids dresses their also. Anytime I worked with Tina everything was fine but the manager was always so rude about everything it really ruined the experience.
We love the idea of leaving in a carriage and it felt very appropriate for St. Augustine. We ended having our photographer join us so we could go over to the love tree to get some shots we were not able to do earlier in the day. The carriage drivers were not professional at all. They stopped the carriage in the middle of the tour because they saw someone had dropped money on the ground and they wanted to pick it up. Then we wanted to drop our photographer off and go around just the two of us but they said no, our time was up and we needed to get off. Right before we got to our stop some people asked how they could get a tour and the driver said oh well we can drop them off here and you can jump on (not jokingly). Granted, they would have only been dropping us off around the corner from our stop but I felt the whole thing was rude and unprofessional. Once we got back to our honeymoon suite I looked at the time and we had another 20 mins left that we had paid for. The only reason I am giving them 1 star and not 0 is because they did show up on time.